Robin Barton 

A top hotel boss reveals all

Parrot Cay, Turks & Caicos Islands Michel Neutelings, Managing Director
  
  


Any famous guests?
Many of our guests are Presidents and chief executives of companies - we have many people from the Forbes billionaires' list. We're also popular with Hollywood stars, fashion designers and pop stars: Paul McCartney is a regular. They come for the privacy: there is nothing on the island but the hotel.

That sounds like a wonderful place to work.
It is very nice, but the isolation can be difficult. Everything has to come from the States, such as construction materials and food, although the seafood is local. I have 146 members of staff, of 14 nationalities, and we sometimes get together for a party, otherwise they'd go crazy. They have their computers for email and we organise events for them. We have a deal with Club Med on another island, where they can go to have a break.

Any unusual requests?
Once, when we were fully booked, a famous American film star was desperate to stay. He went to the far end of the island and pitched a tent for himself and insisted on living there, so we gave him butler service and put up a four-poster bed for him. The butler would cook his food and light his fire.

What do your guests like doing?
They just come here to relax. We have a huge pool and a holistic spa called Shambala. Yoga is very big now - every class is full. We also do Balinese massage and Thai massage, which is more stretchy. If guests really want to go out we can organise a boat to a secluded beach which they are guaranteed to have to themselves. Other islands are nature reserves: Little Water Cay has 30,000 rock iguanas and another has pink flamingoes. Deep-sea fishing for marlin and tuna is popular as is boon-fishing, a sort of flyfishing in the mangroves.

We have two restaurants and a great head barman called Rupert. He spent 26 years at the Waldorf Astoria in New York, but much prefers it out here. He has created his own special cocktails, the Caicos Sunset, and the Parrot Cay Mama, but the exact recipes are secret, of course.

And how do you relax?
On my day off I love to scuba-dive in unexplored spots on the reefs, but I haven't found any wrecks yet. In the 1720s the island used to be a pirate hideaway for two female Irish pirates and Calico Jack, hence the name. They say there is hidden gold, but I think the only treasure is the island itself.

Parrot Cay: 00 1 649 946 7788

 

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